Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
convenient location
friendly staff
needs updating
value for money
8.4/10
Great
Rooms
8.3
Location
8.0
Service
8.3
Dining
7.3
Guest reviews
8.4/10
based on 3 reviews
3.5/5
based on 49 reviews
7.6
7.6/10based on 340 reviews
#14 of 15 hotels in Klosters based on Tripadvisor
Sam
United Kingdom,
March
2024
7.4/10
The hotel has a great location in Klosters' main street, close to everything you need for a convenient stay. The rooms are spacious and modern, ideal for relaxing after a day of skiing or snowboarding. The service was a bit lacking in friendliness, but they did accommodate us for dinner late at night. The hotel dining experience was satisfactory, with a good selection available. The location is excellent, with easy access to the train, center, restaurants, and leisure activities. However, the facilities would benefit from updating to provide better value for money.
Rooms
9.0
The rooms above the breakfast area were a good size, with a balcony, comfy beds, and a modern bathroom.
Service
7.0
The staff in Klosters' main street were friendly and offered restaurant and bar services, though with a less welcoming approach.
Location
8.0
The hotel's location is excellent, close to the train, center, restaurants, and leisure activities.
Dining
7.0
The dining experience was fine, with a good selection available.
Facilities
6.0
The facilities need updating to present better value for money.
Alexander
United Kingdom,
March
2024
8.0/10
The hotel is conveniently located in Klosters, close to amenities, with clean and spacious rooms offering plenty of fluffy towels. The powerful showers were a highlight, but proximity to the garbage room caused some odor issues. The staff provided a friendly and attentive service, going the extra mile to ensure a great experience for guests.
Rooms
8.0
The rooms were large, clean, and well-equipped with powerful showers.
Service
9.0
The staff were friendly and accommodating, working hard to create a positive experience for every guest.
Location
7.0
The hotel is conveniently situated in Klosters, close to the train station, restaurants, and the leisure center.
Dining
8.0
The dining experience was enjoyable with a good selection available.
Facilities
The hotel offers a variety of facilities such as housekeeping, laundry services, and even a ski pass vendor.
Chris
United Kingdom,
November
2023
8.2/10
The hotel is ideally located in the heart of Klosters, a legendary ski town, making it convenient for access to the lift and other amenities. The rooms are lovely with a nice balcony, perfect after a day of skiing or snowboarding. While the location is superb, some areas could benefit from updates for better value.
Rooms
8.0
The rooms have everything you need and are perfect for relaxation after a day on the slopes.
Service
9.0
The staff at the hotel and restaurant were very friendly and accommodating, offering a great restaurant and bar service.
Location
9.0
The hotel is in the heart of Klosters, just 1 block from the Kloster Platz lift, with easy access to the train station, supermarket, restaurants, and leisure center. A highly convenient location for exploring the town.
Dining
7.0
The dining experience was adequate with a good selection of dishes. A fine option for meals during your stay.
Facilities
8.0
The facilities offered were satisfactory, providing a comfortable stay for guests.